{"id":585,"date":"2017-08-10T10:26:39","date_gmt":"2017-08-10T10:26:39","guid":{"rendered":"https:\/\/lbc.leadershipbt.com\/2017\/08\/10\/reditus-redware-agilidade-operacional-tecnologia-telecoms-e-media\/"},"modified":"2026-10-20T10:37:24","modified_gmt":"2026-10-20T10:37:24","slug":"reditus-redware-agilidade-operacional-tecnologia-telecoms-e-media","status":"publish","type":"post","link":"https:\/\/lbc-global.com\/pt\/reditus-redware-agilidade-operacional-tecnologia-telecoms-e-media\/","title":{"rendered":"Reditus\/Redware \u2013 Agilidade operacional"},"content":{"rendered":"

Aposta positiva<\/h3>\n\n\n\n

Os proveitos operacionais do Grupo Reditus<\/a> aumentaram 32,5% no primeiro trimestre de 2005 em rela\u00e7\u00e3o ao per\u00edodo hom\u00f3logo de 2004. A estes proveitos, de 5,257 milh\u00f5es de euros, correspondem um EBITDA de 397 mil euros e um resultado l\u00edquido de 731 mil euros.<\/p>\n\n\n\n

J\u00e1 em 2004, os proveitos operacionais atingiram 19 milh\u00f5es de euros, mais 41% que em 2003, correspondendo a um EBITDA de 1,7 milh\u00f5es de euros. A empresa Redware, participada do Grupo Reditus, contribuiu de forma significativa para este aumento, com proveitos de 5,8 milh\u00f5es de euros, o que representou um aumento superior a 68% relativamente a 2003. Os resultados de 2005 s\u00e3o tamb\u00e9m fortemente marcados pela boa performance da Redware, para al\u00e9m da unidade de \u201cGo to Market\u201d.<\/p>\n\n\n\n

Com uma atua\u00e7\u00e3o focalizada no mercado de business process outsourcing (BPO) e recursos especializados, a Redware desenvolve um conjunto alargado de servi\u00e7os integrados na \u00e1rea das tecnologias de informa\u00e7\u00e3o. Uma aposta que se tem revelado positiva tendo em conta que o mercado de BPO em Portugal cresce a uma taxa de 6% a 10% ao ano, o que representa atualmente cerca de 100 milh\u00f5es de euros em termos de volume de neg\u00f3cios.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Mais-valias<\/h3>\n\n\n\n

Esta \u00e9 uma das \u00e1reas de mais r\u00e1pido crescimento relativamente aos servi\u00e7os tecnol\u00f3gicos. Segundo Miguel Ferreira, administrador da Reditus, o crescimento adv\u00e9m de dois fatores: a necessidade de redu\u00e7\u00e3o de custos operacionais que as empresas sentem e, por outro lado, uma maior efici\u00eancia operacional e melhoria dos n\u00edveis de servi\u00e7o. \u201cTudo isto permitindo ao cliente concentrar-se nas fases da sua cadeia de valor que mais contribuem para o seu neg\u00f3cio\u201d, sublinha.<\/p>\n\n\n\n

As mais-valias da Redware s\u00e3o, na sua opini\u00e3o, o retorno de experi\u00eancia de fazer BPO em v\u00e1rias atividades econ\u00f3micas h\u00e1 v\u00e1rios anos, o que beneficia os clientes pelo saber fazer e pela rapidez com que se colocam a funcionar \u201coperativas externalizadas\u201d. Por outro lado, Miguel Ferreira aponta a flexibilidade como fator distintivo. \u201cSomos capazes de adaptar a nossa pr\u00e1tica e interven\u00e7\u00e3o no cliente de forma a que a introdu\u00e7\u00e3o do outsourcing decorra de forma eficaz, trazendo os benef\u00edcios esperados mais cedo sem colidir com a cultura de empresa dos nossos clientes\u201d.<\/p>\n\n\n\n

\u00c9 com esta filosofia que a Redware pretende liderar de forma qualitativa o mercado de BPO e PSO (outsourcing de servi\u00e7os de processamento) em Portugal e expandir-se para o exterior, seguindo os seus clientes nos pa\u00edses em que estes operam, permitindo desta forma adquirir uma dimens\u00e3o internacional na atividade desenvolvida.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Consolida\u00e7\u00e3o implica estrutura\u00e7\u00e3o<\/h3>\n\n\n\n

Internamente, a agiliza\u00e7\u00e3o operacional e a sistematiza\u00e7\u00e3o do conhecimento dentro da pr\u00f3pria empresa, bem como a dificuldade em reter o conhecimento que se adquire com os novos projetos, foram, a certa altura, necessidades prementes cuja aprecia\u00e7\u00e3o conduziu a um trabalho desenvolvido pela LBC.<\/p>\n\n\n\n

Um contributo que, segundo a pr\u00f3pria Redware, se revelou fundamental, ao qual acresce a consolida\u00e7\u00e3o da estrat\u00e9gia de desenvolvimento da atividade atrav\u00e9s do benchmarking realizado noutros pa\u00edses.<\/p>\n\n\n\n

Os objetivos do projeto foram a estrutura\u00e7\u00e3o e consolida\u00e7\u00e3o operacional da Redware, consubstanciada na procedimenta\u00e7\u00e3o da sua atividade, na clarifica\u00e7\u00e3o da estrutura org\u00e2nica e responsabilidades por fun\u00e7\u00e3o e na defini\u00e7\u00e3o do modelo de monitoriza\u00e7\u00e3o da atividade, tendo ainda em conta a defini\u00e7\u00e3o de linhas de orienta\u00e7\u00e3o estrat\u00e9gica para o neg\u00f3cio.<\/p>\n\n\n\n

 <\/em><\/h3>","protected":false},"excerpt":{"rendered":"

A aposta na agilidade operacional e no cross-selling tem gerado excelentes resultados no grupo portugu\u00eas Reditus, nomeadamente, na sua participada Redware.<\/p>","protected":false},"author":2,"featured_media":584,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[259],"tags":[],"setor":[104],"pais":[91],"servico":[317,329],"class_list":["post-585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project","setor-telecommunications-media-and-technology","pais-portugal","servico-business-digital-transformation","servico-operations-performance"],"acf":[],"yoast_head":"\nReditus\/Redware \u2013 Operational agility - LBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lbc-global.com\/pt\/reditus-redware-agilidade-operacional-tecnologia-telecoms-e-media\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reditus\/Redware \u2013 Operational agility - 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