{"id":529,"date":"2016-12-06T13:35:56","date_gmt":"2016-12-06T13:35:56","guid":{"rendered":"https:\/\/lbc.leadershipbt.com\/2016\/12\/06\/portais-colaborativos-uma-ferramenta-na-modernizacao-da-funcao-publica\/"},"modified":"2026-10-27T16:48:43","modified_gmt":"2026-10-27T16:48:43","slug":"portais-colaborativos-uma-ferramenta-na-modernizacao-da-funcao-publica","status":"publish","type":"post","link":"https:\/\/lbc-global.com\/pt\/portais-colaborativos-uma-ferramenta-na-modernizacao-da-funcao-publica\/","title":{"rendered":"Portais colaborativos: uma ferramenta na moderniza\u00e7\u00e3o da fun\u00e7\u00e3o p\u00fablica"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Propiciar o trabalho em rede<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consciente desta realidade, a Secretaria-Geral do Minist\u00e9rio da Agricultura, do Desenvolvimento Rural e das Pescas (MADRP) foi proativa e apostou no desenvolvimento de um portal interno, uma ferramenta que permite enquadrar e potenciar novas solu\u00e7\u00f5es de funcionamento da Administra\u00e7\u00e3o P\u00fablica. Um portal interno propicia o trabalho em rede e colaborativo, melhora o desempenho interno, elimina processos redundantes, funciona numa \u00f3tica de servi\u00e7os partilhados, reduz substancialmente os custos, facilita o trabalho aos funcion\u00e1rios p\u00fablicos e constitui-se como cola agregadora a n\u00edvel organizacional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adicionalmente, pela sua natureza omnipresente, proporciona um contexto s\u00f3lido para gerir e motivar as mudan\u00e7as necess\u00e1rias, dando visibilidade e refor\u00e7ando as melhorias realizadas.<br>Este vasto conjunto de potencialidades permite endere\u00e7ar simultaneamente um largo espectro de diretrizes definidas pela UCMA (Unidade de Coordena\u00e7\u00e3o da Moderniza\u00e7\u00e3o Administrativa), permitindo aos portais internos de cada minist\u00e9rio servir de ferramenta pivot do processo de moderniza\u00e7\u00e3o administrativa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para Margarida Gon\u00e7alves, Senior Consultant no escrit\u00f3rio de Lisboa, os Portais Corporativos constituem um meio para ultrapassar um conjunto de desafios ligados \u00e0 gest\u00e3o da informa\u00e7\u00e3o e do conhecimento, \u00e0 divulga\u00e7\u00e3o da estrat\u00e9gia e \u00e0 mobiliza\u00e7\u00e3o de toda a estrutura em torno de objetivos comuns bem como, \u00e0 redu\u00e7\u00e3o de custos, ao aumento da efici\u00eancia processual e \u00e0 promo\u00e7\u00e3o da colabora\u00e7\u00e3o na organiza\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O projeto, desencadeado pela Secretaria-Geral do MADRP, com o apoio da LBC, consistiu na elabora\u00e7\u00e3o de um plano estrat\u00e9gico de desenvolvimento do portal interno e contemplou:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a defini\u00e7\u00e3o de necessidades a satisfazer e das funcionalidades a disponibilizar;<\/li>\n\n\n\n<li>a defini\u00e7\u00e3o da abrang\u00eancia organizacional do portal (que dever\u00e1 ser implementado em fases sucessivas por \u00e1reas organizacionais);<\/li>\n\n\n\n<li>o apoio na escolha da op\u00e7\u00e3o tecnol\u00f3gica;<\/li>\n\n\n\n<li>a an\u00e1lise de viabilidade e de retorno sobre o investimento; e<\/li>\n\n\n\n<li>o desenvolvimento de um modelo de gest\u00e3o que garanta a sua correta implementa\u00e7\u00e3o e posterior manuten\u00e7\u00e3o.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Seis li\u00e7\u00f5es-chave no desenvolvimento de um portal corporativo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba. 1: Alinhamento com os Objetivos da Organiza\u00e7\u00e3o&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Antes de se embarcar num projeto de cria\u00e7\u00e3o de um Portal Corporativo deve questionar-se sobre os objetivos da organiza\u00e7\u00e3o e de que forma o portal poder\u00e1 ajudar no alcance desses objetivos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba 2: Controlar o Objetivo Final (Alvo a Alcan\u00e7ar)&nbsp;<\/strong><br>O<strong>&nbsp;<\/strong>portal corporativo n\u00e3o pode ser \u201ctudo para todos\u201d, ou seja, tem que se ter sempre em mente o alcance final do portal e n\u00e3o procurar construir uma mega plataforma que v\u00e1 ao encontro de todas as necessidades de todos os utilizadores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba 3: Medi\u00e7\u00e3o&nbsp;<\/strong><br>A necessidade de medir os resultados alcan\u00e7ados com o portal \u00e9 um factor cr\u00edtico para avaliar o sucesso dos esfor\u00e7os desenvolvidos. A defini\u00e7\u00e3o dos indicadores de sucesso deve ser realizada no in\u00edcio de todo o processo, assegurando-se desta forma o alinhamento organizacional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba 4: N\u00e3o Esquecer o \u201cComo\u201d&nbsp;<\/strong><br>Antes de selecionar a solu\u00e7\u00e3o de portal \u00e9 necess\u00e1rio definir a estrutura, servi\u00e7os e funcionalidades a disponibilizar, nomeadamente: autentica\u00e7\u00e3o e ponto \u00fanico de acesso (single sign-on); diret\u00f3rios de acesso; gest\u00e3o de conte\u00fados; sistemas de workflow; e ferramentas de colabora\u00e7\u00e3o e de busca.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba 5: Planear a Manuten\u00e7\u00e3o&nbsp;<\/strong><br>Com a implementa\u00e7\u00e3o do portal haver\u00e1 um impacto significativo em termos de Help Desk. Desta forma, recursos, tecnologia e tempo dever\u00e3o ser or\u00e7amentados de forma a responder \u00e0s crescentes necessidades e solicita\u00e7\u00f5es.<br>Adicionalmente, um programa de forma\u00e7\u00e3o dever\u00e1 ser posto em pr\u00e1tica de\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 forma a assegurar que os benef\u00edcios organizacionais se concretizam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Li\u00e7\u00e3o n.\u00ba 6: Olhar o Futuro&nbsp;<\/strong><br>Finalmente, um outro aspeto importante \u00e9 manter sempre um olhar sobre o futuro e equacionar que servi\u00e7os web estar\u00e3o dispon\u00edveis num horizonte pr\u00f3ximo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>","protected":false},"excerpt":{"rendered":"<p>A concilia\u00e7\u00e3o dos desafios da Administra\u00e7\u00e3o P\u00fablica pode e deve ser potenciada atrav\u00e9s da ado\u00e7\u00e3o de novos modelos de funcionamento e de novas solu\u00e7\u00f5es, suportadas pela utiliza\u00e7\u00e3o das tecnologias de informa\u00e7\u00e3o e comunica\u00e7\u00e3o.<\/p>","protected":false},"author":2,"featured_media":528,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[259],"tags":[],"setor":[103],"pais":[91],"servico":[320,330,339],"class_list":["post-529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project","setor-public-administration-and-education","pais-portugal","servico-digital-government","servico-digital-platforms","servico-public-sector-platforms-portals"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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