{"id":442,"date":"2016-12-23T15:25:27","date_gmt":"2016-12-23T15:25:27","guid":{"rendered":"https:\/\/lbc.leadershipbt.com\/2016\/12\/23\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/"},"modified":"2026-10-27T14:45:35","modified_gmt":"2026-10-27T14:45:35","slug":"melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique","status":"publish","type":"post","link":"https:\/\/lbc-global.com\/pt\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/","title":{"rendered":"Melhoria nas TI de um programa de apoio a doentes"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Avalia\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">O projeto Cesta B\u00e1sica foi implementado pelo Minist\u00e9rio da Sa\u00fade (<a href=\"http:\/\/www.misau.gov.mz\/\" target=\"_blank\" rel=\"noopener\">MISAU<\/a>) de Mo\u00e7ambique no final de 2009 para apoiar as pessoas com VIH\/SIDA e em terapia antirretroviral (TARV), bem como pacientes de tuberculose, com uma cesta b\u00e1sica de alimentos atrav\u00e9s de vouchers. O grande objetivo era apoiar os pacientes com necessidades nutricionais, melhorando a sua sa\u00fade. Numa primeira fase em papel, os vouchers passaram a ter tamb\u00e9m uma componente eletr\u00f3nica (o MISAU aprovou que o WFP testasse uma modalidade de vouchers eletr\u00f3nicos, ou e-vouchers, com base em cart\u00f5es de d\u00e9bito).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cerca de tr\u00eas anos depois a LBC analisou a evolu\u00e7\u00e3o do projeto-piloto. No sentido de avaliar de modo adequado as componentes de TI do programa Cesta B\u00e1sica, o foco da LBC n\u00e3o se limitou \u00e0 tecnologia em si, teve tamb\u00e9m em conta os stakeholders (partes interessadas) que a usam, bem como os processos que garantem o funcionamento adequado do modelo. Ou seja, fez uma an\u00e1lise integrada das tr\u00eas dimens\u00f5es: stakeholders, processos e tecnologia. O principal objetivo consistiu em fornecer uma avalia\u00e7\u00e3o precisa dos projetos-piloto de e-voucher e do cart\u00e3o de d\u00e9bito na \u00f3tica das TI, permitindo a expans\u00e3o da implementa\u00e7\u00e3o da Cesta B\u00e1sica. E, dado que o projeto iria transitar do MISAU para o Minist\u00e9rio da Mulher e Ac\u00e7\u00e3o Social (MMAS), a avalia\u00e7\u00e3o forneceu ainda informa\u00e7\u00e3o para apoiar o processo de transfer\u00eancia para o MMAS (e o seu parceiro na implementa\u00e7\u00e3o, o Instituto Nacional da Ac\u00e7\u00e3o Social de Mo\u00e7ambique).<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Melhoria imediata<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Com base na informa\u00e7\u00e3o recolhida nas visitas de campo, nos documentos fornecidos, nas reuni\u00f5es e sess\u00f5es realizadas com stakeholders, e tendo em conta que era expet\u00e1vel a expans\u00e3o da Cesta B\u00e1sica a outros distritos de Mo\u00e7ambique, foi identificada a possibilidade de uma melhoria imediata em termos tecnol\u00f3gicos (USSD\/SMS), mais vi\u00e1vel tendo em conta o contexto do pa\u00eds (devido \u00e0 instabilidade ou inexist\u00eancia de liga\u00e7\u00e3o \u00e0 internet via telem\u00f3vel). E foram feitas recomenda\u00e7\u00f5es para uma evolu\u00e7\u00e3o tecnol\u00f3gica gradual e planeada, como a elimina\u00e7\u00e3o do suporte em papel dos vouchers, para apenas e-vouchers, com uma consequente melhoria nos processos.<\/p>","protected":false},"excerpt":{"rendered":"<p>World Food Program: Lutar contra a fome em termos mundiais. A LBC procedeu \u00e0 avalia\u00e7\u00e3o das vertentes de processo e componentes de TI do projeto-piloto \u201cCesta B\u00e1sica\u201d, em Mo\u00e7ambique.<\/p>","protected":false},"author":2,"featured_media":441,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[259],"tags":[],"setor":[102],"pais":[90],"servico":[320,319,339],"class_list":["post-442","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project","setor-cooperative-and-social-sector","pais-mocambique","servico-digital-government","servico-digital-transformation-strategy","servico-public-sector-platforms-portals"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT improvement of a patient support program - LBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lbc-global.com\/pt\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT improvement of a patient support program - LBC\" \/>\n<meta property=\"og:description\" content=\"World Food Program: Fighting hunger worldwide. LBC carried out an assessment of the process aspects and IT components of the \u201cCesta B\u00e1sica\u201d pilot project in Mozambique.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lbc-global.com\/pt\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\" \/>\n<meta property=\"og:site_name\" content=\"LBC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/global.lbc\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-23T15:25:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-27T14:45:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lbc-global.com\/wp-content\/uploads\/2016\/12\/apoio_doentes_mocambique.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"390\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Edvaldo Afonso\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Edvaldo Afonso\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\"},\"author\":{\"name\":\"Edvaldo Afonso\",\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/person\/ef592c09c06c23b9f77bc56608d37f8b\"},\"headline\":\"IT improvement of a patient support program\",\"datePublished\":\"2016-12-23T15:25:27+00:00\",\"dateModified\":\"2026-10-27T14:45:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\"},\"wordCount\":350,\"publisher\":{\"@id\":\"https:\/\/lbc-global.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2016\/12\/apoio_doentes_mocambique.jpg\",\"articleSection\":[\"Project\"],\"inLanguage\":\"pt-PT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\",\"url\":\"https:\/\/lbc-global.com\/melhoraria-nas-ti-de-um-programa-de-apoio-a-doentes-em-mocambique\/\",\"name\":\"IT improvement of a patient support program - 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