{"id":14850,"date":"2025-10-09T11:59:55","date_gmt":"2025-10-09T11:59:55","guid":{"rendered":"https:\/\/lbc-global.com\/?p=14850"},"modified":"2026-10-27T18:08:14","modified_gmt":"2026-10-27T18:08:14","slug":"um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca","status":"publish","type":"post","link":"https:\/\/lbc-global.com\/pt\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/","title":{"rendered":"Um novo ponto de contacto digital: como a Docapesca deu vida \u00e0 agente virtual Doca"},"content":{"rendered":"<p class=\"wp-block-paragraph\">A Docapesca deu um passo decisivo na moderniza\u00e7\u00e3o do seu relacionamento com os utilizadores ao criar a Doca, um agente virtual inteligente integrado no seu website. O projeto nasceu da necessidade de fornecer informa\u00e7\u00e3o \u00fatil, fi\u00e1vel e acess\u00edvel de forma aut\u00f3noma e imediata, num contexto onde se exigem canais digitais mais r\u00e1pidos, consistentes e inteligentes para cidad\u00e3os e colaboradores internos.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O agente virtual inteligente que desenvolvemos na Docapesca aproxima a institui\u00e7\u00e3o dos seus clientes e parceiros, tornando a informa\u00e7\u00e3o mais acess\u00edvel e o servi\u00e7o mais eficiente. Foi um projeto que uniu inova\u00e7\u00e3o tecnol\u00f3gica com a valoriza\u00e7\u00e3o do setor das pescas e portos. \u00c9 um orgulho contribuir para uma Docapesca mais moderna, transparente e pr\u00f3xima da comunidade.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jo\u00e3o Mateus, partner na LBC<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Continue a ler, em <a href=\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Um-novo-ponto-de-contacto-digital-como-a-Docapesca-deu-vida-a-agente-virtual-Doca.pdf\" target=\"_top\" rel=\"noreferrer noopener\">portugu\u00eas<\/a> ou <a href=\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/A-new-digital-point-of-contact-how-Docapesca-brought-the-virtual-agent-Doca-to-life.pdf\" target=\"_top\" rel=\"noreferrer noopener\">ingl\u00eas<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>O desenvolvimento da Doca marcou uma viragem na forma como a Docapesca disponibiliza informa\u00e7\u00e3o e apoia os seus utilizadores.<\/p>","protected":false},"author":12,"featured_media":14851,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[259],"tags":[],"setor":[107],"pais":[91],"servico":[337,317,321,319,323],"class_list":["post-14850","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project","setor-agriculture-and-rural-development","pais-portugal","servico-ai-strategy-transformation","servico-business-digital-transformation","servico-development-consulting","servico-digital-transformation-strategy","servico-innovation-strategy-governance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lbc-global.com\/pt\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC\" \/>\n<meta property=\"og:description\" content=\"The development of Doca marked a turning point in how Docapesca provides information and supports its users.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lbc-global.com\/pt\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\" \/>\n<meta property=\"og:site_name\" content=\"LBC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/global.lbc\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-09T11:59:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-27T18:08:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1828\" \/>\n\t<meta property=\"og:image:height\" content=\"1044\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mariana Santos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mariana Santos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\"},\"author\":{\"name\":\"Mariana Santos\",\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/person\/c7f24a27b7f44c7398b59c3b60282846\"},\"headline\":\"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life\",\"datePublished\":\"2025-10-09T11:59:55+00:00\",\"dateModified\":\"2026-10-27T18:08:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\"},\"wordCount\":141,\"publisher\":{\"@id\":\"https:\/\/lbc-global.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg\",\"articleSection\":[\"Project\"],\"inLanguage\":\"pt-PT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\",\"url\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\",\"name\":\"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC\",\"isPartOf\":{\"@id\":\"https:\/\/lbc-global.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg\",\"datePublished\":\"2025-10-09T11:59:55+00:00\",\"dateModified\":\"2026-10-27T18:08:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage\",\"url\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg\",\"contentUrl\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg\",\"width\":1828,\"height\":1044,\"caption\":\"Intelig\u00eancia artificial: Um novo ponto de contacto digital\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/lbc-global.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Um novo ponto de contacto digital: como a Docapesca deu vida \u00e0 agente virtual Doca\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lbc-global.com\/#website\",\"url\":\"https:\/\/lbc-global.com\/\",\"name\":\"LBC\",\"description\":\"LBC is an international management consulting company, with Project Experience in 18 Countries through Europe, Africa, and America, more than 1.200 projects in 12 Industry sectors, more than 70 start-ups supported in Silicon Valley, and more than 600 executives in immersion programs in Silicon Valley.\",\"publisher\":{\"@id\":\"https:\/\/lbc-global.com\/#organization\"},\"alternateName\":\"LBC - Intelligence Transformation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/lbc-global.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/lbc-global.com\/#organization\",\"name\":\"LBC\",\"url\":\"https:\/\/lbc-global.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2024\/07\/LBC_website-scaled.png\",\"contentUrl\":\"https:\/\/lbc-global.com\/wp-content\/uploads\/2024\/07\/LBC_website-scaled.png\",\"width\":2560,\"height\":416,\"caption\":\"LBC\"},\"image\":{\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/global.lbc\",\"https:\/\/www.linkedin.com\/company\/global-lbc\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/person\/c7f24a27b7f44c7398b59c3b60282846\",\"name\":\"Mariana Santos\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/lbc-global.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6964e7824fb90a903e11625c9e4753a83c9d0eb4b14545cf51b8e167a1ce4a7d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6964e7824fb90a903e11625c9e4753a83c9d0eb4b14545cf51b8e167a1ce4a7d?s=96&d=mm&r=g\",\"caption\":\"Mariana Santos\"},\"url\":\"https:\/\/lbc-global.com\/pt\/author\/mariana-santos\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lbc-global.com\/pt\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/","og_locale":"pt_PT","og_type":"article","og_title":"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC","og_description":"The development of Doca marked a turning point in how Docapesca provides information and supports its users.","og_url":"https:\/\/lbc-global.com\/pt\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/","og_site_name":"LBC","article_publisher":"https:\/\/www.facebook.com\/global.lbc","article_published_time":"2025-10-09T11:59:55+00:00","article_modified_time":"2026-10-27T18:08:14+00:00","og_image":[{"width":1828,"height":1044,"url":"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg","type":"image\/jpeg"}],"author":"Mariana Santos","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Mariana Santos","Tempo estimado de leitura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#article","isPartOf":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/"},"author":{"name":"Mariana Santos","@id":"https:\/\/lbc-global.com\/#\/schema\/person\/c7f24a27b7f44c7398b59c3b60282846"},"headline":"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life","datePublished":"2025-10-09T11:59:55+00:00","dateModified":"2026-10-27T18:08:14+00:00","mainEntityOfPage":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/"},"wordCount":141,"publisher":{"@id":"https:\/\/lbc-global.com\/#organization"},"image":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage"},"thumbnailUrl":"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg","articleSection":["Project"],"inLanguage":"pt-PT"},{"@type":"WebPage","@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/","url":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/","name":"A new digital touchpoint: how Docapesca brought the virtual agent Doca to life - LBC","isPartOf":{"@id":"https:\/\/lbc-global.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage"},"image":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage"},"thumbnailUrl":"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg","datePublished":"2025-10-09T11:59:55+00:00","dateModified":"2026-10-27T18:08:14+00:00","breadcrumb":{"@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#primaryimage","url":"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg","contentUrl":"https:\/\/lbc-global.com\/wp-content\/uploads\/2025\/10\/Imagem123.jpg","width":1828,"height":1044,"caption":"Intelig\u00eancia artificial: Um novo ponto de contacto digital"},{"@type":"BreadcrumbList","@id":"https:\/\/lbc-global.com\/um-novo-ponto-de-contacto-digital-como-a-docapesca-deu-vida-a-agente-virtual-doca\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/lbc-global.com\/"},{"@type":"ListItem","position":2,"name":"Um novo ponto de contacto digital: como a Docapesca deu vida \u00e0 agente virtual Doca"}]},{"@type":"WebSite","@id":"https:\/\/lbc-global.com\/#website","url":"https:\/\/lbc-global.com\/","name":"LBC","description":"LBC is an international management consulting company, with Project Experience in 18 Countries through Europe, Africa, and America, more than 1.200 projects in 12 Industry sectors, more than 70 start-ups supported in Silicon Valley, and more than 600 executives in immersion programs in Silicon Valley.","publisher":{"@id":"https:\/\/lbc-global.com\/#organization"},"alternateName":"LBC - Intelligence Transformation","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lbc-global.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/lbc-global.com\/#organization","name":"LBC","url":"https:\/\/lbc-global.com\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/lbc-global.com\/#\/schema\/logo\/image\/","url":"https:\/\/lbc-global.com\/wp-content\/uploads\/2024\/07\/LBC_website-scaled.png","contentUrl":"https:\/\/lbc-global.com\/wp-content\/uploads\/2024\/07\/LBC_website-scaled.png","width":2560,"height":416,"caption":"LBC"},"image":{"@id":"https:\/\/lbc-global.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/global.lbc","https:\/\/www.linkedin.com\/company\/global-lbc"]},{"@type":"Person","@id":"https:\/\/lbc-global.com\/#\/schema\/person\/c7f24a27b7f44c7398b59c3b60282846","name":"Mariana Santos","image":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/lbc-global.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6964e7824fb90a903e11625c9e4753a83c9d0eb4b14545cf51b8e167a1ce4a7d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6964e7824fb90a903e11625c9e4753a83c9d0eb4b14545cf51b8e167a1ce4a7d?s=96&d=mm&r=g","caption":"Mariana Santos"},"url":"https:\/\/lbc-global.com\/pt\/author\/mariana-santos\/"}]}},"_links":{"self":[{"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/posts\/14850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/comments?post=14850"}],"version-history":[{"count":1,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/posts\/14850\/revisions"}],"predecessor-version":[{"id":19807,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/posts\/14850\/revisions\/19807"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/media\/14851"}],"wp:attachment":[{"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/media?parent=14850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/categories?post=14850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/tags?post=14850"},{"taxonomy":"setor","embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/setor?post=14850"},{"taxonomy":"pais","embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/pais?post=14850"},{"taxonomy":"servico","embeddable":true,"href":"https:\/\/lbc-global.com\/pt\/wp-json\/wp\/v2\/servico?post=14850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}